We offer the following two options.
Please note this service is only available within the 15 miles radius that we ourselves cover.
If there is an issue with your machine within the chosen warranty period the item is covered and we will either repair the item or in an unfortunate instance where the machine is not repairable we will offer a like for like exchange.
The warranty covers any fault which may have developed. There is an expectation that there will be reasonable wear and tear to the item, but if the use of the item seems to be excessive, or if the item has been purposely misused or damaged, then a repair or exchange may not be offered, and no refund will be given. Our engineers will determine this when access the reported fault.
The warranty does not cover:
Deliberate damage, accidental damage, cosmetic damage, dropping or other damage to the item during transportation, overloading/misuse, damage to door seals, blocked filters/pumps, items between the drums i.e. bra wires, hair grips, etc.
For more information on warranty and exclusions please click here: Warranty/returns